Your personal data
The personal data that we obtain from you as part of your scheduling process includes your name and contact details. We may occasionally also ask for optional additional data such as date of birth, reason for visiting and experience in order to tailor our services to you. This information is obtained for the purposes of maintaining our contract with you to provide our services (Power Plate personal training; online personal training; online fitness classes) and in order to improve our service to you. This includes ensuring that you receive information by email on your purchases, bookings, class reminders, package expiration and cancellations.
If you opt in for our newsletter then we also use your contact details to keep you up to date on classes, workshops, events and therapies.
How we store your data
Your personal data is stored securely within Acuity Scheduling, our booking software, and Mailchimp, our online email platform, to allow us to manage our on-going business and provide an efficient service to you. When personal information (such as a credit card number) is processed, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
The data is securely stored and only shared by the management and administrative team at Fit-Nest Studio Wimbledon, appropriate teachers and when necessary, or when required by the law in compliance with provisions of GDPR. We do not share personal data with any third party.
If you have not visited Fit-Nest Studio for a period of four years, your account becomes inactive.
Images and photos
We reserve the right to photograph or film during our classes. Prior to using these images for our website and marketing purposes on social media (Facebook, YouTube, Instagram), we will always ask your written consent first. We do not use the personal details or names of any client in a photograph on our website, printed publications and social media unless express permission is granted.
Your personal data in relation to our website
In addition to the personal data above, information about your computer hardware and software is automatically collected by https://fit-nest.co.uk. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used to operate our website, to maintain its quality, and to provide general statistics regarding use of our website.
We encourage you to review the privacy statements of websites you choose to link to from our website so that you can understand how those websites collect, use and share your information. We are not responsible for the privacy statements or content on other websites.
The Fit-Nest website uses “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you schedule an appointment at our website, a cookie helps our website to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing address, and so on. When you return to the website again, the information you previously provided can be retrieved, so you can easily use the features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website or other sites you visit.
Changes to this Statement
We will occasionally update this Statement of Privacy to reflect client feedback. We encourage you to periodically review this Statement to be informed of how we are protecting your information.
Your right to your personal data
You have a legal right to access all personal information held by us relating to you and request that all information relating to you is removed at any time.
If you have any questions, suggestions or complaints about the processing of your personal information, would like to see a copy of the information we hold for you, or wish to contact us for any general matters, please drop us a line at firstname.lastname@example.org on or call us on +44(0)7947999853.